Overview
Aims
The aim of course is to provide the students with the main items of information about public management.
The aim of course is to provide the students with the main items of information about public management.
The aim of course is to provide the students with the main items of information about public management.
Course contents
1. General considerations regarding management
2. Public management principles
3. Management of public services
4. Changes needed in public administration
5. Characteristics of public services
6. Modernising public sector information
7. Management by objectives
8. Public services marketing
9. Human resource management in the public sector
10. Motivational theories used in the public sector
11. Types of managers
12. Processes and decisions in public institutions
13. Channels of communication in public institutions
14. Characteristics of leaders
Learning outcomes
• To facilitate the complex process of public management
• To provide students with aspects about the knowledge of management
• To apply the items of information obtained as result of a project.
Assessment
Written test examination - 70%, Examination during the semester - 30%.