| Type of course: | Compulsory |
| Language of instruction: | Romanian |
| Erasmus Language of instruction: | English |
| Name of lecturer: | Mălina Darja |
| Seminar tutor: | Mălina Darja |
| Form of education | Full-time |
| Form of instruction: | Class |
| Number of teaching hours per semester: | 42 |
| Number of teaching hours per week: | 3 |
| Semester: | Autumn |
| Form of receiving a credit for a course: | Grade |
| Number of ECTS credits allocated | 3 |
Students will learn to use specific quality management concepts that they will use in their economic practice.
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Quality - concepts, implications Theoretical Foundations of quality management Techniques and modern tools of quality management Total Quality Management Analysis of organizational change and overall development stages of TQM in SMEs Model implementation of TQM in SMEs in Romania Quality planning Quality control Quality costs or costs related to quality Design and implementation of quality management systems
Lecture, Discussions.
- Ensuring a minimum level of knowledge of students in general management - Training of managerial economic thinking in terms of general management - Acquisition systems, methods and techniques specific overall management
Written test examination - 70%, Verification during the semester (project) - 30%.
• Management Basics, Susan Quinn, e-Book, 2010
• Valuing Changes in Environmental Indicators, Barg, St., Swanson, D., Venema, H.D., IISD, 2005
• Quality Management Practices, R. P. Mohanty, Excel Books, 2008