Course AMG120 · Year I · Summer 2026-2027

Healthcare Communication

Compulsory course in Nursing, taught by Călina Ana Buțiu.

Overview

Lecturer
Călina Ana Buțiu
Seminar tutor
Călina Ana Buțiu
Type of course
Compulsory
Language of instruction
English
Erasmus language
English
Domain
Health
Field of study
Nursing
Form of education
Full-time
Form of instruction
Class / Seminary
Credit awarded by
Grade
Teaching methods
Lecture, Examples, Conversation

Aims

identify the forms, types, and structures of communication

explain the process and mechanisms of communication

describe the specifics of interpersonal and group communication, written and oral communication, and the mechanisms of social influence

illustrate descriptions and explanations with appropriate examples

convey information in an intelligible and accurate manner, both in form and content

adapt their communicative register to the interlocutor and the context

Course contents

  • Communication. Introductory Notions. Characteristics of Interpersonal Communication
  • Communication and Verbal Language
    • Functions of Language
    • Control of Verbal Communication
    • Axioms of Communication
  • Nonverbal Communication and Language
    • Functions of Nonverbal Communication
    • Nonverbal Languages
  • Techniques in Group Communication
    • Characteristics of Group Communication
    • Assertiveness and Group Communication
    • Empathy and Group Communication
  • Communication in Organizations
    • Oral and Written Communication
    • Formal and Informal Communication
    • Communication in Meetings
  • Interviewing Techniques. Telephone Counseling
  • Persuasion and Negotiation
    • Definition and General Considerations
    • Premises of the Persuasion Process
    • Basic Principles of Negotiation
  • Drafting Official Letters
    • Basic Requirements
    • Stages of Preparing a Letter
    • Morphological, Syntactic, and Stylistic Particularities
  • Scientific Writing. Preparing Public Presentations

Learning outcomes

Acquisition of basic notions and concepts in the field of communication and the development of skills for effective communication.

Assessment

Oral Exam

Recommended reading

Comunicare interpersonală. Formarea pentru practici conversaţionale
Buţiu, C.A.
Aeternitas, Alba Iulia, 2003 · -
Cum să redactăm în domeniul ştiinţelor socioumane
Chelcea, S.
Comunicare.ro, Bucureşti, 2003 · -
Tehnici de comunicare
De Peretti, A; Legrand J.-A.; Boniface, J.
Polirom, Iaşi, 2001 · 154-156; 184-190; 222-238; 251-257; 339-344.