Course AACTS 214 - 2023 · Year II · Autumn 2022-2023

Communication, Negotiation and Business Partnership (2022-2023)

Compulsory course in Business administration in tourism and services trade, taught by Ionela Gavrilă Paven.

This course page is from 2022-2023 and is archived.
See this course for the current academic year

Overview

Lecturer
Ionela Gavrilă Paven
Seminar tutor
Ionela Gavrilă Paven
Type of course
Compulsory
Language of instruction
English
Erasmus language
English
Domain
Business Administration - Masters
Field of study
Business administration in tourism and services trade
Form of education
Full-time
Form of instruction
Class / Seminary
Credit awarded by
Grade
Teaching methods
Lecture Conversation Illustrations

Aims

Familiarizing learners with the concepts of public relations and advertising as ways of organizational communication.

Student knowledge of stress-generating factors, conflict theories, and ways to manage conflicting solutions at the level of organizations to streamline work processes

Familiarizing with the concept of public-private and private-privat partnership in business development.

Course contents

1. Concept of communication: content, structure, functions

2. Communication and language.

3. Public relations and advertising

4. Organizational communication

5. Strategies to prevent and reduce organizational conflicts. Causes of dysfunctional organizational conflicts. Stress factors at executive and managerial level 

6. Strategies to prevent and reduce organizational conflicts. 

7. Work motivation in local organizations, conflict-generating issue

8. The concept of partnership (public-private and private-privat). Social services and public-private partnership . The subcontracting process.

Learning outcomes

Developing Master students' knowledge on the importance of communication in the economic field, communication and public relations at the level of public-private and private-public organizations and partnerships in business development.

Assessment

Final Exam 60%, Participation in debates 40%

Recommended reading

Manualul afacerilor europene
Institutul European din România
-, Bucharest, 2005 · -
Business Communication and Public Relations
Gavrilă-Paven Ionela
UAB, Alba Iulia, 2013 · -
Comunicare şi negociere în afaceri
Ştefan Prutianu
-, Iasi, 1998 · -