| Type of course: |
Elective (1 of 2) |
| Language of instruction: |
English |
| Erasmus Language of instruction: |
English |
| Name of lecturer: |
Cristina Matilda Vanoaga |
| Seminar tutor: |
Cristina Matilda Vanoaga |
| Form of education |
Full-time |
| Form of instruction: |
Class / Seminary |
| Number of teaching hours per semester: |
28 |
| Number of teaching hours per week: |
2 |
| Semester: |
Summer |
| Form of receiving a credit for a course: |
Grade |
| Number of ECTS credits allocated |
3 |
Course aims:
To define, describe, and explain the fundamental cultural elements; to know the main mediation principles, methods and techniques
To use cultural and historical elements to identify and explain the cultural elements that can generate conflict
To apply the basic principles of cultural mediation
Course Entry Requirements:
N/A
Course contents:
Intercultural communication competence, Cultural variations in interpersonal relationships, Gender and communication, Cultures and learning styles, Nonverbal intercultural communication, Negotiating meanings within and across cultures: Workplace communication, Cultural variations in persuasion .
Teaching methods:
Lecture, Practical examples, analysis, discussions
Learning outcomes:
Competences in linguistic and cultural negotiation and mediation
Learning outcomes verification and assessment criteria:
Research project
Recommended reading:
Utley, Derek,
Intercultural Resource Pack., CUP
, Cambridge
, 2004
, 300
Trompenaars, Fons & Charles Hampden-Turner,
Riding the Waves of Culture. Understandig Diversity in Business, Nicholas Brealey.tley, Derek (
, London
, 2006
, 298
Utley, Derek,
Intercultural Resource Pack., CUP
, Cambridge
, 2008
, 196